About CITADEL

Core Values

We always foster ‘Customer Service at its Best.’ Our Senior Management Officers, down to our Operations team members, keep this value close to their hearts. Our ability to provide excellent service and our knack for introducing relevant and timely Customer Value Propositions had served us well over the years. 

Service
Excellence

We embrace change and taking on the next challenge. We understand that companies who become complacent ultimately do not survive, so we are not afraid to change and adapt, and constantly seek new opportunities as they become available.

Respect for People and Business Partners

We give our people opportunities. We provide an environment where people can grow and thrive, as well as a place where they can be challenged and be rewarded for performance.

Prudence in Financial Investing

We live within our means. We take a cautious approach both in how we invest and how we carry ourselves – as a company and as people.

Long-term
Orientation

Long-term orientation permeates all decisions. We don’t sacrifice safety, quality and compliance; nor make decisions that would compromise our ability to be a successful firm over the long run.

Head Office
CITADEL Pacific Ltd. – ROHQ
28th Floor Tower 2, High Street South
Corporate Plaza 26th St. cor. 11th Ave.
BGC, Taguig City
Philippines 1630

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