Building Tomorrow
About CITADEL
Who We Are
CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.
Our holdings range from controlling stakes in companies engaged in telecommunications, retail, petroleum and gas distribution, commercial, and industrial property, in-flight catering, and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure.
CPL is owned by the Delgado family of the Philippines. Through the years, the our company has grown through acquisitions, organic growth, and the combination of both. Its core assets, managed by various senior executive teams with intensive industry expertise, have all exhibited strong growth in the last decade.
The Group’s growth has been underpinned by
- Highly experienced
management teams - Strong relationships with
financial institutions - Regulatory compliance
(CIFIUS, US FCC, US EPA) - Successful track record
with multinational companies - Strong equity co-investor like ITOCHU, SK Telecom and DCC
- Group revenue growing year on year
Services
AVIATION-RELATED SERVICES
TELECOMMUNICATIONS
FUEL MARKETING
GAS DISTRIBUTION
Mission & Vision
Our Mission
CITADEL exists to provide excellent service to its customers, a unique place to work for its employees, strong financial returns for its shareholders, and positive social contribution to the communities where it operates.
Our Vision
To be considered one of the premier investment management companies in the Philippines and the Pacific Islands by consistently creating value for all stakeholders and always remaining true to its purpose.
Our Core Values
The CITADEL Pacific identity represents four values that are core to all of our businesses. These values form the cornerstones of a solid foundation. They are part of everything we do, and they are intrinsic to the success of our diverse group of businesses. They govern not only how we work together, but how we work with each other, our business partners, customers and the communities where we operate.
Collaboration
We must collectively work together to achieve a common purpose. We see our diversity and uniqueness, as individuals, as a competitive advantage, synergy, and strength. Collaboration allows us to harness these strengths and innovate at the speed of business. We take this approach with all our partners and customers. Collaboration allows us to work together and thrive together.
Innovation
The world and communities we live in are constantly changing. The industries and markets we operate in are dynamic, competitive, and always evolving. We too must evolve. We embrace a growth mindset and work with and through change. We know that constantly challenging ourselves to look differently at tomorrow will allow us to win today and ultimately prosper together. We look forward to the future, we welcome it.
Trust
Respect builds trust and trust is at the heart of our success. We trust each other to always support one another and expect the same in return from our associates, colleagues, and partners. Our business partners and customers trust us because we deliver on our commitments. We always act with integrity and do the right thing, whatever it takes. We strive every day to earn the trust of each other, our customer and our communities.
Achievement
At the CITADEL, we strive for and are passionate about Achievement. Working with our core values, as the foundation that we build our operations and actions upon, we deliver on our commitments – for our customers, partners, shareholders and each other. We celebrate Achievement. Achievement is the fuel that pushes us every day to continue to strive to be better than we were.
Our Partners
IP&E GBA PARTNER
DCC is a leading international sales, marketing and support services group. They provide solutions the world needs across three transformative sectors: energy, healthcare and technology, where they acquire, improve and grow diverse businesses. They bring their growth mindset to their businesses in 22 countries across four continents, empowering 16,6000 employees to create long term value – for shareholders, customers, society and the planet.
Headquartered in Dublin, DCC plc is listed on the London Stock Exchange and is constituent of the FTSE 100. In the financial year ended 31 March 2024, DCC generated revenues of £682.8 million. DCC has an excellent record, delivering compound annual growth of 14% in adjusted operating profit and unbroken dividend growth of 13% while maintaining high returns on capital employed over 30 years as a public company.
IP&E AND ISLA PARTNER
ITOCHU, one of the leading sogo shosha (総合商社) and with presence in 74 countries, is engaged in domestic trading, import/export, and overseas trading of various products such as textile, machinery, metals, minerals, energy, chemicals, food, information and communications technology, realty, general products, insurance, logistics services, construction, and finance, as well as business investment in Japan and overseas.
The company is aggressively investing across its strongest competencies:
• Life & Healthcare
• Infrastructure
• New Technology
• Environment & New Energy
GLOBAL CATERING PARTNER
Gate Gourmet is the world’s largest independent airline catering and logistics provider, servicing the airline industry for over 70 years. Today, Gate Group is the leading independent global provider of products, services and solutions related to a passenger’s onboard experience. It specializes in catering and hospitality; provisioning and logistics; and onboard solutions to companies that serve people on the move.
Gate Gourmet is currently listed in the Swiss Stock Exchange.
IT&E PARTNER
The largest mobile operator in Korea by both revenue and number of subscribers.
Specialist in mobile technologies and global leader in industry innovations.
MILESTONES
Launched CITADEL Data Centers Guam Exchange
Acquired DSG Hong Kong and Macau with DCC as a minority partner
Completed buyout of OTPP
Acquired Newrest shares in SOS
Entered into a joint venture with Turbidite to form Turbidite Guam, providing facilities for data center operations
Acquired ISS Philippines, an integrated facilities management services provider, now renamed as XISCO
Acquired ExxonMobil’s Hong Kong & Macau LPG business, now renamed as IP&E GBA
SK Telecom invested minority stake in IT&E to grow 5G business
OTPP became a minority shareholder at CITADEL Pacific Ltd.
Acquired DFS Galleria Palau.
Majority stake in SOS with partner Newrest.
Acquired the entire Liquefied Petroleum Gas (LPG) business of Pilipinas Shell Petroleum Corporation with minority partner ITOCHU.
Closed deal to purchase Shell Petroleum’s Micronesia assets. ITOCHU became minority partner.
Acquired IT&E. First to invest in a 3G network and grabbed the no. 1 spot in mobile from NTT Docomo.
Acquired Yellow Pages Guam.
Brought Sumitomo Corporation in as partner through sale of minority stake in MTC.
Prospector, a new subsidiary, acquired Micronesia Telecommunications Corporation (MTC) from Verizon.
Islacom was sold to Globe Telecom. MIASCOR Ground Handling sold a minority stake to Swissport.
A joint venture with Gate Gourmet and Malaysia Airlines formed MIASCOR Catering.
Isla Communications (ISLACOM) was founded. Pioneered the GSM cellular service in partnership with Deutsche Telekom.
Local government mandated the merger of five small airport services providers. Manila Integrated Airport Services Corporation (MIASCOR) was formed.
Head Office
CITADEL Pacific Ltd. – ROHQ
28th Floor Tower 2, High Street South
Corporate Plaza 26th St. cor. 11th Ave.
BGC, Taguig City
Philippines 1630
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